How to use your insurance at Cool Frames

A step-by-step guide on how to buy glasses online and get reimbursed with your insurance.

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Step OneChoose your frames & lenses

Shop our huge selection of prescription eyeglasses and sunglasses. Select the prescription lenses you need and fill in your prescription or send it to us and then select your insurance provider.

Step TwoSelect your provider

If your insurance provider is in our network than you are able to use your benefits immediately towards your purchase. No waiting for reimbursement!

If you have a different provider, submit your prescription within 6 days, send us a copy of your prescription for validation. You can share a photo or scan via text, email or upload. Our customer care team will be in touch if they need additional info.

Step ThreeComplete your order

If your insurance is in our network, a Cool Frames specialist will contact you to complete your order and apply your benefits immediately. Please have your insurance details handy.

Not in our network? Not a problem!Submit Your Insurance Claim

After you checkout, an itemized receipt of your purchase will be emailed to you to submit to your insurance provider.

It’s as easy as that!

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In Stock & Ready to Ship

Cool Frames has the largest selection of prescription
eyewear in stock and ready to ship to you!

How to Use Your Insurance

We make it easy to apply your insurance to prescription eyeglasses, prescription sunglasses, and contacts.

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